1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Larger plant stands may take slightly longer to process and ship.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are your plant stands sturdy?
Yes. They are designed with strong materials and stable bases to safely support potted plants of various weights.
6. What materials are your stands made from?
We use premium materials such as solid wood, powder-coated metal, and durable bamboo. Material details are listed on each product page.
7. Are the stands suitable for indoor and outdoor use?
Many models are suitable for indoor use. Some metal stands are weather-resistant for covered outdoor areas. Please check the product description.
8. Are they easy to assemble?
Yes. Most stands require minimal assembly and come with clear instructions.
9. What sizes do you offer?
We offer a variety of sizes from small tabletop stands to tall multi-tier plant shelves. Exact dimensions are listed on each product page.
10. Are the stands suitable for heavy pots?
Yes. Many models are built to support medium to heavy pots. Weight capacity is indicated on the product page.
11. Do the stands have adjustable heights?
Some models feature adjustable shelves or heights for flexibility with different plant sizes.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my plant stand arrives damaged?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.